For security reasons we block a users ip address If they have failed logging in more then 6 times. [we change the value from time to time]
You can be added to our white list using your ip address [http://whatismyipaddress.com/] just send us your address via sms
If the vrshop servers don’t load you could be blocked in the firewall.
You can SMS me your ip address and we will check the firewall and unblock if required.
We do this to stop robots from trying over and over to guess you credentials.